Website Privacy Policy

Urology Clinics of North Texas, PLLC Last Updated: Sept 17, 2026

1. Introduction and Scope

This Website Privacy Policy (“Policy”) describes how Urology Clinics of North Texas, PLLC (“UCNT,” “we,” “us,” or “our”) collects, uses, and discloses information through our website located at urologyclinics.com (the “Site”).

This Policy applies only to information collected through the Site such as cookies, analytics, and information you submit through website forms. It does not describe how we use and disclose your protected health information (PHI) as a patient. For that information, please see our Notice of Privacy Practices, which governs the use of your medical information in connection with your care.

If you are contacting us through this Site to schedule an appointment, request patient portal access, or inquire about a clinical trial, please review the section below on Third-Party Services, as some of these requests are handled directly by outside platforms rather than by UCNT

2. Information We Collect

A. Information You Provide Directly

The only information collected and stored directly by this Site is submitted through two forms, both of which collect the same limited set of fields:

• Homepage inquiry form: name, email address, and phone number
• Patient Portal access request form: name, email address, and phone number

We do not collect or store payment information, medical record numbers, Social Security numbers, or clinical health information through these website forms. Patient portal account login and access is managed entirely by Medfusion, a separate platform (see Section 3). Information submitted to schedule appointments or apply for clinical trial participation is handled by third-party platforms described in Section 3 below and is not stored on this website.

B. Information Collected Automatically

When you visit the Site, certain information may be collected automatically through cookies and similar tracking technologies, including:

• IP address
• Browser type and device information
• Pages visited and time spent on the Site
• Referring website or search terms
• General geographic location (derived from IP address)

We may use certain third-party advertising technologies, including Meta Pixel, to measure advertising performance and, where enabled, provide or facilitate advertising that may be based on your online activities. Where applicable under Texas law, you may opt out of the processing of your personal data for targeted advertising by https://urologyclinics.com/opt-out-preferences/.

C. Cookies and Tracking Technologies

We use cookies and similar technologies (such as tracking pixels) for the following purposes:

3. Third-Party Services

We may disclose personal data to categories of third parties including website analytics providers, advertising and marketing providers, patient experience and survey providers, appointment scheduling providers, clinical trial management providers, patient portal providers, website hosting and technology providers, and other service providers that process information on our behalf.

Certain functions on this Site are provided by third-party platforms that operate independently of UCNT. When you use these features, you are subject to that third party’s own privacy policy and terms, in addition to this Policy.

• Phreesia — Used for online appointment scheduling. When you request or schedule an appointment through this Site, you are directed to or interact with Phreesia’s platform. UCNT does not store the scheduling request data submitted through Phreesia on this website.
• Realtime CTMS — Used to manage clinical trial applications. The clinical trial application form is embedded directly from the Realtime platform, a clinical trial management system. Submissions made through this form are transmitted to and managed by Realtime and are not stored on this website.
• Medfusion — Used as the Practice’s patient portal. Patient portal login and account access is provided entirely through Medfusion (medfusion.net), a separate platform. UCNT does not manage patient portal account credentials or store portal login data on this website. The form on this Site’s Patient Portal page is used only to request patient portal access information and collects your name, email address, and phone number so that our staff can respond to your request.

4. How We Use Information

We use the information described above to:

• Respond to inquiries submitted through website forms
• Understand how visitors use the Site so we can improve content and navigation
• Measure the performance of our online communications and, where applicable, advertising
• Maintain the security and proper functioning of the Site

5. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• Confirm whether we are processing your personal data, and access it
• Correct inaccurate personal data
• Request deletion of personal data
• Obtain a copy of your personal data in a portable format
• Opt out of the processing of personal data for targeted advertising, the sale of personal data, or certain profiling

To exercise these rights, please contact us using the information in Section 8 below.

We honor Global Privacy Control (GPC) signals as an opt-out preference signal where required by applicable law.

6. Children’s Privacy

This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children through this Site.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information collected through the Site. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal data collected through the Site only for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with applicable legal obligations, resolve disputes, enforce our agreements, and maintain the security and functionality of the Site.

8. Appeals

If we decline to take action on your privacy request, you may appeal our decision by contacting us at compliance@urologyclinics.com within 60 days of receiving our response. Your appeal will be reviewed in accordance with applicable law. If we deny your appeal, we will provide you with information about how to submit a complaint to the Texas Attorney General.

9. Response to Requests

We will respond to an authenticated privacy rights request without undue delay and generally within 45 days of receiving the request. When reasonably necessary, we may extend the response period by an additional 45 days as permitted by applicable law. If we extend the response period, we will notify you of the reason for the extension.

10. Sale of Personal Data

We do not sell personal data for monetary or other valuable consideration as defined by applicable Texas law.

11. Non-Discrimination

We will not discriminate against you for exercising your privacy rights under applicable law, including by denying you goods or services, charging you different prices, or providing you with a different level or quality of services, except as otherwise permitted by law.

12. Changes to This Policy

We may update this Policy from time to time. The “Last Updated” date at the top of this Policy indicates when it was last revised. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions about this Policy or wish to exercise your privacy rights, please contact us at:

Urology Clinics of North Texas, PLLC 8230 Walnut Hill Lane, Suite 700 Dallas, TX 75231 214.691.1902

For questions specifically about your protected health information as a patient, please contact our HIPAA Officer at the same address, or see our Notice of Privacy Practices.