We understand that you may need to cancel an appointment occasionally. In such circumstances, please contact us no later than 2 business days before your scheduled appointment time. You may do so by calling 214-580-2266 or cancelling through your Phressia appointment request.
If you do not contact our office to reschedule or cancel your appointment within one business day this will be considered a no-show. No-show appointments may be subject to a $40 fee. No-show fees are the patient’s sole responsibility and must be paid in full before your next appointment. If the no-show fee might prevent you from receiving necessary care, please contact us. Appointments not cancelled our rescheduled within 2 business days will be considered a cancellation but will not be subject to a fee.
Patients who no show or cancel more than 3 times within a 24-month period may be subject to termination from the practice.
We know that unexpected situations sometimes arise. In the case of emergencies or extenuating circumstances, we may waive the no-show fee.
