Notice Informing Individuals About Nondiscrimination and Accessibility Requirements
Urology Clinics of North Texas complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Urology Clinics of North Texas does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Urology Clinics of North Texas:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as:
- Spanish, Vietnamese, Chinese, Korean, Arabic, Urdu, Tagalog, French, Hindi, Persian, German, Gujarati, Russian, Japanese, Laotian
- Qualified interpreters
- Information written in other languages
If you need these services, contact Cassandra Rodriguez
If you believe that Urology Clinics of North Texas has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
8230 Walnut Hill Lane,
Dallas, TX 75231,
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Cassandra Rodriguez, Director of Compliance is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-868-1019, 800-537-7697 (TDD). Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.
ATTENTION: If you speak Spanish, Vietnamese, Chinese, Korean, Arabic, Urdu, Tagalog, French, Hindi, Persian, German, Gujarati, Russian, Japanese, Laotian, or a language not listed here, language assistance services, free of charge, are available to you. Call 214-691-1902